Advance Payment

• A 50% advance payment is required upon signing the contract. This payment confirms the agreement and allows the project to commence.

Payment Schedule

• The remaining 50% of the payment will be due as per the agreed milestones outlined in the project contract or upon project completion, whichever is specified.

Refund Policy

• In the event of project failure attributable to the IT company, 30% of the initial advance payment will be refunded to the client. The refund will be processed within [insert refund timeline, 14 days] after the project is officially declared failed.
• Project failure is defined as an inability to deliver the agreed scope of work as outlined in the contract.

Exclusions from Refund

• The refund policy will not apply if the project failure is due to:
  a) Delayed or incomplete feedback from the client.
  b) Changes in project scope requested by the client after the contract is signed.
  c) External factors beyond the IT company’s control (e.g., force majeure, third-party failures).

Amendments to Scope

• Any changes or additions to the project scope after signing the contract will require a separate agreement and may incur additional costs.

Termination of Contract

• Either party may terminate the contract with prior written notice as outlined in the agreement. In case of termination initiated by the client, the advance payment will not be refunded.

Confidentiality

• Both parties agree to maintain the confidentiality of all project-related information as outlined in the confidentiality clause in the main contract.

Dispute Resolution

• Any disputes arising under this agreement will be resolved amicably through mutual discussions. If unresolved, disputes will be subject to jurisdiction law.

Acceptance of Terms

• By signing the contract, the client acknowledges and agrees to these terms and conditions.